Atlanta, GA
(+1) 770-524-5558
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Employee performance management for SMEs
Poor employee performance is the most common reason SME businesses fail to achieve their desired growth. This is where we come in.
Our core service to small and medium businesses is Employee Performance management. We work alongside every manager and employee in your business to improve their performance by ensuring that the productivity of each person (employee or manager) is aligned to the business’ strategy and overarching goals.
We implement this in a series of five phases:
1
Goal Setting
We review all job descriptions to ensure that each role is unique, well defined and communicates the expectations to the employee in a clear manner.
2
Coaching and Feedback
We collaborate with both managers and employees to Identify current or potential shortcomings in their performance and to address identified shortcomings for improved future performance outcomes.
3
Performance Monitoring
We work with every manager to monitor the individual and collective performance of their teams based on the outlined expectations and in alignment with the business goals.
4
Training and Development
We use data collected during the monitoring phase to improve the performance of employees. This may require identifying and implementing training courses to help the employees improve their knowledge and performance on the job.
5
Performance Reviews
We carry out periodic evaluations to review the performance of every employee, establish their strengths and weaknesses, supply feedback, and set goals for future performance. This also aids in identifying training needs among both managers and employees.
Our onboarding process
1
Needs Assessment
We partner with the business owner or decision makers to establish a baseline in regards to the current state of the HR function
2
Creating a Performance Management Framework
We develop a performance management framework outlining the specific HR processes to be implemented in order to improve employee performance.
3
HR Audit
We review the availability and format of key HR documentation and in the absence of such, we create the necessary documentation in line with best practice
4
Employee Orientation
We introduce the employees to the new or revised job descriptions and HR policies and processes.
5
Documentation Follow up
Follow ups are conducted with employees on incomplete personnel files – Employees are provided with the list of missing information and a timeline for submission
6
Implementing the Performance Management Framework
We take on the day to day implementation of the HR function and all related processes. See more in our services page
